Production industry.
Each implementation is done on a turnkey basis, therefore the selection of functionality and parameters is tailored to your company.
Recommended functionalities for your company
You don't have to limit yourself to the proposed modules, these are just our suggestions! We encourage you to familiarize yourself with our proposal.
Benefits of implementing:
Improving service management
Shortening the average time of handling the service request
Facilitating access to information on the course of the notification for customers and service employees
Automation of analysis and reporting
Logistics automation [collection and delivery of replacement devices to the customer]
Facilitating identification of product defects [business intelligence for production]
,,The system meets all our requirements, and the supplier, LemonMind.com, has expanded the application to include the functions we have reported. We are very pleased with the cooperation!''
~ Michał Luaterbach, Corporate Marketing & E-commerce Manager
Service Management
In manufacturing companies, service support is an integral part. The most important thing is to manage service requests wisely, thanks to which customer satisfaction will be guaranteed.
Our module for handling service requests is ideally created for service companies. You won't have to worry about disorganization, downtime or negative feedback about after-sales service. Check what functions we can offer you in this module!
Project Management
Smaller or larger projects are implemented in each company. One of the biggest problems is the lack of proper communication and planning tools. We've created this module to streamline team work, save time, and avoid communication errors between colleagues.
Imagine that you know perfectly well what is going on every day at every employee. You know exactly at what stage each project is and how many hours it took to complete each task. Is this not necessary functionality to be introduced in your company?
Intranet
We offer a modern service for companies, enabling simple and intuitive communication within the company, creating knowledge bases and fast and secure access to documents, significantly increasing work efficiency.
Contract management
The number of contracts in a developing company is growing day by day. We are well aware of how much such administrative matters can take time. That is why we have created a module for managing all contracts with employees, as well as with contractors or clients.
Generate contracts automatically, collect them all in one place. Another very useful functionality is the ability to send and receive confirmation from the person to whom the contract relates.